Operations Manager
Operations Manager
Location:
Newcastle
Industry:
Accounting
Job Type:
Full Time
Salary Type:
Contact Name:
Contact Email:
Contact Phone:
Publish Date:
13-Aug-2026
An established but growing Accounting and Business Advisory practice in Newcastle is looking for an experienced Operations Manager to bring structure, efficiency and momentum across the business.
What's on Offer
This is a hands-on role suited to someone who enjoys improving processes, getting systems working smarter and solving operational challenges, as well as overseeing a small administration/reception team
The Role
Reporting to the People & Performance Manager, you'll oversee day-to-day operations, manage a small admin team, workflow, systems and process improvement, working closely with Partners and key stakeholders.
You'll be responsible for:
You'll ideally have experience in Operations, Practice Management, Office Management or a similar role, Bonus points if its within professional services, accounting, financial services, legal or consulting.
We're looking for someone who is:
What's on Offer
- Newcastle-based – next to a great shopping precinct – off st parking nearby
- 4 days considered for the right person
- Genuine opportunity to influence how the business operates
- Autonomy to implement new ideas and improvements
- Collaborative and forward-thinking environment
This is a hands-on role suited to someone who enjoys improving processes, getting systems working smarter and solving operational challenges, as well as overseeing a small administration/reception team
The Role
Reporting to the People & Performance Manager, you'll oversee day-to-day operations, manage a small admin team, workflow, systems and process improvement, working closely with Partners and key stakeholders.
You'll be responsible for:
- Coordinating operational workflow and support functions
- Overseeing administrators, reception staff and an offshore support team
- General property/facilities management of the office
- Optimising systems including Xero Practice Manager, Ignition, Karbon, Xero and Microsoft 365
- Driving process improvement, and ad hoc systems work
- Managing software providers, IT partners and external suppliers
- Supporting workplace technology, facilities and onboarding/offboarding
- Helping identify and remove operational bottlenecks
- Supporting team engagement, training and business initiatives
You'll ideally have experience in Operations, Practice Management, Office Management or a similar role, Bonus points if its within professional services, accounting, financial services, legal or consulting.
We're looking for someone who is:
- Highly organised and commercially minded, from a business of comparable size (20+ staff)
- Confident with technology and systems
- Strong at project and workflow coordination
- A proactive problem solver
- Comfortable managing stakeholders and external providers
- Focused on continuous improvement and finding smarter ways of working